Information we collect
We collect the information you choose to send us — such as your email address, message contents, application details and any files you attach when you contact us about a partnership, acquisition, brand activation or role.
Privacy Policy
Last updated 2026 · Playa Studios
Technical and usage data
When you browse this website we automatically collect technical and usage data. This includes an approximate location derived from your network address (typically city, region and country level), your device type, operating system, browser, screen and window size, language and time zone, connection type, the pages and sections you view, how you arrived (referring link, traffic source such as a social or community platform, and campaign tags in the link), hardware characteristics (touch capability, processor and memory class), whether cookies are enabled, and general session activity such as pages viewed per session. Network addresses are handled in truncated form and we do not attempt to identify you personally from this data.
How we use information
We use this information to operate, secure and improve the website, diagnose bugs and performance issues, understand which experiences and pages our audience cares about, measure the reach of our campaigns, respond to enquiries and manage partnerships and recruitment.
Roblox experiences
Gameplay within our Roblox experiences is governed by the Roblox Terms of Use and Roblox Privacy Policy. Any in-experience data we can see is provided by Roblox in aggregated or pseudonymised form and is used only to operate and improve the games.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate our business (for example email and analytics providers) and where required by law.
Retention
We keep enquiry correspondence for as long as needed to handle your request and to comply with legal or accounting obligations, then delete it.
Your rights
You may request access to, correction of, or deletion of any information we hold about you at any time by emailing contact@playastudios.org. We respond to all requests within 30 days and will remove the data unless we are legally required to keep it.
Cookies and local storage
This website uses essential cookies and browser storage to remember your cookie choice and to keep a short-lived session identifier used for usage measurement. We do not use advertising or cross-site tracking cookies.
Contact
Questions about this policy? Email contact@playastudios.org and we will get back to you.